Shipping Policy

ZenFitz Shipping Policy

Processing Time:

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.

International Shipping:

• Rates vary based on destination and will be calculated at checkout. Delivery times vary depending on the location but typically range from 7-21 business days.

Shipping Confirmation and Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. You can use this number to track your order through our carrier’s website.

Customs, Duties, and Taxes:

• ZenFitz is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost or Stolen Packages:

• ZenFitz is not responsible for lost or stolen packages. If your tracking information states that your package was delivered and you have not received it, please contact the shipping carrier for assistance.

Shipping Restrictions:

• Currently, we do not ship to P.O. Boxes, APO/FPO addresses, or certain international locations. Please ensure that you provide a valid shipping address at checkout.

Changes to Orders:

• Once an order is placed, we cannot guarantee changes or cancellations. Please ensure all information is correct before completing your purchase.

Questions:

• If you have any questions or concerns regarding your order or shipping, please contact us through our contact form on the website.

Thank you for choosing ZenFitz! We appreciate your business and are committed to providing you with quality products and excellent service.